Terms and Conditions
Mainstream Careers Limited
Public Training Terms and Conditions 2020
Public training course bookings can be made in the following ways;
- Via the Mainstream Careers website mscareers.co.uk/courses
- By email: firstname.lastname@example.org
- By telephone: +44 330 321 1516
Payment can be made directly via our website at the time of booking by Credit/Debit card. All major Credit/Debit cards are accepted via our PayPal payment system.
If you prefer to pay directly into our business bank account, please call us on +44 330 321 1516 during business hours. We do NOT accept cash payments.
3 Late Payment
Mainstream Careers reserves the right to refuse course admission if payment has not been received prior to the course start date or by the invoice payable date.
4 Customer Cancellation/Transfer
4.1 No-Show Policy
Where Mainstream Careers receives no cancellation notice from the delegate prior to the start of the course, and the delegate does not attend the training, the following will apply:
- No refund of the course fee will be
- The option to transfer is not available and a new course booking will need to be made and paid
4.2 Substitution Policy
A substitute can be named up to 10 days prior to the course at no extra charge. The substitute must meet all course prerequisites as defined by Mainstream Careers.
4.3 Transfer Policy
Mainstream Careers understands that circumstances may occur which require the customer to re- schedule training to another Mainstream Careers public training course. All transfers must be confirmed by email and the following fees will apply immediately.
|No. of weeks prior to course start date||First Transfer||Subsequent Transfer|
|More than 4 weeks||No charge||£100|
|2-4 weeks||No charge||£100|
|1- 2 weeks||£50||£200|
|Less than 1 week||No option to transfer, unless in exceptional circumstances at a cost of £200|
- Cancellation Policy
All cancellations must be confirmed by email and the following fees will apply immediately.
|No. of weeks prior to course start date||Charge that applies|
|More than 4 weeks||No charge|
|2-4 weeks||50% of total course fee|
|1-2 weeks||75% of total course fee|
|Less than 1 weeks||100% of total course fee (no refund)|
5 Cancellation and alterations to course contents, dates, venue and trainer
Mainstream Careers reserves the right to cancel or change any public or in-house course and undertakes to provide reasonable notice of the cancellation or change except in the case of an emergency. The delegates will be entitled to a refund of fees paid to Mainstream Careers in the event of a cancellation or significant change in venue, but shall not otherwise be entitled to compensation or costs or damages arising from such a cancellation or change. We will do our best to accommodate delegates on to a suitable alternative course/date.
Mainstream Careers will refund fees paid according to Section 4. If payment for the order was originally made by credit card, any refund due will be made back to the same card. If payment for the order was made by another method, the refund will be made by direct bank transfer.
7 Fees, Card Charges and Receipts
Public course fees cover tuition on the day(s), all relevant course materials, lunch/refreshments, internship & recruitment support for 3 months, and on the job mentorship for 4 weeks (applicable to first role only)
Mainstream Careers is responsible for covering any credit card charges arising from use of the online registration system. However, in the event of a cancellation, these fees may be passed on to the Customer.
8 Course Joining Instructions, CJIs
Course Joining Instructions include venue details, course start/finish times and trainer details. These are sent within 24 hours of registration. Please check you mobile phone for SMS or check your email for the CJIs and if you have not received them please contact us by calling or emailing us. Please see last page for contact details.
All Mainstream Careers course materials including graphics, code, software, audio, music and design is owned by Mainstream Careers Limited. No content, in whole or in part, of the Mainstream Careers materials may be copied, reproduced, uploaded, posted, displayed, linked to, or used in any way without the prior written permission of Mainstream Careers. Any such use is strictly prohibited and will constitute an infringement of the copyright and other intellectual property rights of Mainstream Careers, or in the case of material licensed to Mainstream Careers, the owner of the materials.
Mainstream Careers is NOT a training institute and as such, does not issue any certificates to course delegates. What we do is to provide work experience opportunities for individuals desiring Careers in IT. They will work as interns, on a part time voluntary basis, with our sister company, a mobile app development company. Mainstream Careers courses are geared toward preparing such individuals to work as interns for our sister company. Our practices are IT industry standard and do mirror current IT practices.
Early Bird – Mainstream Careers offers a discount for customers registering and paying at least 4 weeks prior to the course start date. Please see website for current prices. Discounts and Special Offers are at the discretion of Mainstream Careers and can be withdrawn at any time.
Previous Student Discount – Mainstream Careers offers previous Mainstream Careers students a discount of up to 20% off selected future courses booked by the same student. Please enquire for details.
12 Specific Needs
Mainstream Careers aims to ensure that its courses are accessible to all. Should you have any specific requirements, please don’t hesitate to contact us.
Contact details for the Mainstream Careers team:
Telephone: +44 330 321 1516
Course enquiries: email@example.com